Frequently Asked Questions

Order Information

Do you accept returns?

    Sorry - no. If, however, a package is defective please contact us right away

    How long does it take for my order to arrive?

      Orders typically take anywhere from 7-10 days from the time of purchase. However, both Canada Post and Fedex have faster service options at a premium.

      How much will it cost to ship?

      Please check our Shipping Rates page for current information.

      Do you ship outside of Canada?

        Yes.

        What forms of payment do you accept online?

          We accept VISA, Mastercard, American Express, & PayPal.

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          Common Questions About Olive Oil

          What makes a great Olive Oil?

          Check out our extensive description of the grading process, chemistry, and more here.

          What is a flavor profile?

          Learn about the flavor profiles of fresh olive oil here. There is no substitute for individual experience - visit one of our Tasting Bars and experience it yourself!

          How do I cook with olive oil?

          We have a range of Cooking with EVOO articles to help you learn how to use authentic extra virgin olive oil in your cooking, as well as a vast selection of Recipes.